Subscription FAQ

How often do subscription orders ship?
Subscription orders ship based on the delivery schedule selected at checkout. Your order will automatically renew and ship according to the subscription plan you choose.

How do I manage my subscription?
You can manage your subscription through your subscription dashboard. Depending on your subscription settings, you may be able to update your delivery schedule, payment method, shipping address, or upcoming orders there.

Can I make changes to my upcoming subscription order?
Yes. Changes to future subscription orders can usually be made through your subscription dashboard before your next order is processed. If your order has already been processed, changes may apply to the following shipment.

Can I swap products in my subscription?
Available subscription options may vary depending on how your subscription is set up. If product swaps are enabled, you can make those changes in your subscription dashboard. If you need help, please contact [INSERT SUPPORT EMAIL].

How do I cancel my subscription?
You can cancel your subscription through your subscription dashboard before your next renewal is processed. If an order has already been processed, the cancellation may apply to the following shipment.

Can I apply discount codes to subscription orders?
Subscription orders may already include built in savings, so additional discount codes may not apply. Any eligible discounts will be shown at checkout.

When will I be charged for my subscription?
Your subscription will be charged automatically based on the renewal schedule selected at checkout, unless you make changes before the next order is processed.

This is the right temporary version because it does three things well:

It avoids locking you into exact Recharge functionality before you review it.
It gives customers a clear answer without overexplaining.
It protects you from saying product swaps, skip options, or discounts are available if they are not.