Terms of service

Effective date: February 8, 2026

These Terms of Service (“Terms”) apply to your access to and use of the Luva website and any purchases made through it. By using the site, you agree to these Terms. If you do not agree, do not use the site.

Company

This website is operated by Luva Wellness Inc. (British Columbia).

 

Eligibility

You must be the age of majority in your province, state, or territory to purchase from this site.

 

Products and Personal Use

Products sold on this site are for personal use only and not for resale unless expressly authorized by Luva.

 

Pricing and Availability

Prices and availability may change without notice. We may correct pricing errors and cancel any order affected by an error, including after an order is submitted.

 

Orders and Payment

We may refuse or cancel orders in our discretion, including for suspected fraud, unauthorized activity, or violations of these Terms. Payment is processed by third party payment providers.

 

Shipping

Shipping terms are described in our Shipping Policy. Delivery estimates are not guarantees.

 

Returns

Return, refund, and exchange terms are described in our Return Policy and 30 Day Guarantee.

 

Website Content and Intellectual Property

All site content, including text, graphics, logos, product names, and images, is owned by Luva or used under license and may not be used without Luva’s prior written permission.

 

Prohibited Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Interfere with the site’s security or operation

  • Attempt unauthorized access to systems or data

  • Misrepresent your identity or payment information

 

Disclaimers

The site and all products are provided “as is” and “as available.” To the fullest extent permitted by law, Luva disclaims warranties of merchantability, fitness for a particular purpose, and non infringement.

 

Limitation of Liability

To the fullest extent permitted by law, Luva will not be liable for indirect, incidental, special, consequential, or punitive damages. Luva’s total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

 

Governing Law

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law rules, except where consumer protection laws in your jurisdiction require otherwise.

 

Changes

We may update these Terms from time to time by posting a revised version on this site. The updated Terms apply as of the effective date listed above.

 

Contact

Questions about these Terms: Hello@luvawellness.com or mail at: Luva Wellness Inc., 315-41328 Skyridge Place, Squamish, BC V8B 1A4, Canada